Privacy Policy

01Who we are

PunisherGames ("PunisherGames", "we", "us" or "our") is an independent developer and publisher of mobile games. We are the data controller responsible for the personal information described in this policy.

If you have any questions, you can reach our privacy team at contactpunishergames@gmail.com.

02Scope

This policy applies to all games and apps published by PunisherGames on Google Play, the Apple App Store and other platforms (together, the "Games"), to this website at punishergames.com (the "Website"), and to any support or marketing communications we send. Together, these are our "Services".

Some Games may show an additional, game-specific privacy notice inside the app. Where that happens, the in-app notice supplements this policy. The game-specific details for Elephant Run: Offline Games are in section 03; where they are more specific than the general sections below, they apply to that game.

03Elephant Run: Offline Games

This section describes exactly what our game Elephant Run: Offline Games (Android, package com.punishergames.elephantrun) does with information. Elephant Run has no accounts and we do not run servers that store your data: your progress lives on your phone.

3.1 Stored only on your device

The following is saved inside the app on your phone and is never sent to us:

• Game progress: unlocked levels, stars, scores, bananas, wardrobe items, season-pass progress, daily rewards, missions and which purchases you own.
• Settings: sound, music, voice, language, shake sensitivity, notification and control preferences.
• Your age range from the first-launch age question. We keep only "under 13", "13–15" or "16 and over" — not your birth year.
• Your best run on each level (a "ghost" recording of positions only) and your local leaderboard scores.

Uninstalling the game, clearing its storage in Android settings, or using Settings → About → Reset progress deletes this data permanently.

3.2 Phone sensors and features

• Motion sensors (accelerometer): used only while you play, to detect shaking the phone (to smash walls and float) and tilting it in some minigames. Readings are processed instantly on the device and are never stored or sent anywhere.
• Highlight clips and photos: the game keeps the last few seconds of the game picture and game sound in memory so you can share a highlight. Nothing is saved or sent unless you tap to make, save or share a clip or photo; when you share, the file goes to the app you choose and that app's privacy policy applies. Clips never include your voice or camera. You can turn this off in Settings → Controls.
• Notifications: if you allow them, the game schedules reminders on your phone (your free chest is ready; keep your daily streak). Nothing is sent to a server. Turn them off in Settings → Sound → Reminders or in Android settings.
• Vibration: haptic feedback only.

Elephant Run does not use your microphone, camera, contacts, photos, files or precise location.

3.3 Information that leaves your device

Elephant Run does not include Firebase, Unity or any analytics SDK of ours, and we do not receive your gameplay data. Crash reports may be collected by Google Play's own Android vitals service if you have chosen to share usage and diagnostics with Google on your device.

Playing offline sends nothing at all: no ads are requested and the game works fully without a connection.

3.4 Ads in Elephant Run

• Ad formats: optional rewarded videos you choose to watch (for example to continue a run or open a free chest), an occasional full-screen ad between runs (never during play), and a banner on menu screens.
• All ads are limited to content suitable for a general audience.
• You can change your ad consent at any time from Settings → About → Privacy choices.
• The Remove Ads purchase turns off banners and between-run ads (rewarded ads stay available if you want them).

3.5 Age question and children

Elephant Run is designed for players aged 13 and over and is not directed at children. On first launch it asks for a birth year before any ad is requested. If a player indicates they are under 13, ad requests are marked as child-directed (no personalised ads and no advertising-ID based tracking), AppLovin is switched off, banners and between-run ads are not shown, and global leaderboards are not offered. Players under 16 in the EEA and UK are treated as under the age of digital consent.

04Information we collect

3.1 Information you give us

• Account & profile details — if a Game offers accounts, a player name or nickname, avatar, and (if you sign in) the identifier provided by Google Play Games Services, Game Center or another sign-in provider.
• Support messages — your email address and anything you include when you contact us.
• Survey & feedback responses — if you choose to take part.
• Player content — such as chat messages or custom names, in Games that offer those features.

3.2 Information collected automatically

• Device information — device model, operating system and version, language, time zone, screen size and app version.
• Identifiers — an app-specific installation ID, and (where permitted) the device's advertising ID (Android Advertising ID or Apple IDFA). You can reset or delete your advertising ID at any time in your device settings.
• Gameplay & usage data — levels played, scores, progress, session length, in-game purchases and feature usage.
• Diagnostics — crash logs, performance data and error reports.
• Approximate location — country or region inferred from your IP address, used for localisation, legal compliance and fraud prevention. We do not collect precise GPS location.

3.3 Information from third parties

We may receive information from platforms and partners, such as purchase confirmations from Google Play or Apple, sign-in identifiers from Google Play Games Services or Game Center, and attribution or ad-performance data from our advertising partners.

3.4 At a glance

05How we use your information

• To provide, operate and maintain the Games, including saving your progress and syncing it across devices.
• To process in-app purchases and restore them when you reinstall.
• To provide leaderboards, achievements, multiplayer and other social features.
• To understand how players use our Games so we can fix bugs, balance difficulty and build better features.
• To show advertising, including rewarded ads, and measure how it performs.
• To respond to your support requests and communicate with you about the Services.
• To detect and prevent cheating, fraud, abuse and security incidents.
• To comply with legal obligations and enforce our Terms of Service.

We do not use your information to make decisions that produce legal or similarly significant effects about you based solely on automated processing.

06Legal bases (EEA, UK & Switzerland)

If you are in the European Economic Area, the United Kingdom or Switzerland, we process personal data only where we have a legal basis to do so:

• Contract — to provide the Games and features you request, and deliver purchases.
• Legitimate interests — to analyse and improve our Games, keep them secure and prevent fraud, where those interests are not overridden by your rights.
• Consent — for personalised advertising and any optional analytics where consent is required. You can withdraw consent at any time in the Game's settings or privacy menu.
• Legal obligation — where we must keep or disclose information to comply with the law (for example, tax records for purchases).

07Advertising

Some of our Games are free to play and supported by ads. Our advertising partners (such as Google AdMob and, through AdMob mediation, AppLovin) may collect your device's advertising ID, IP address and information about your interaction with ads to show you ads and measure their performance.

• Consent: where required by law (including in the EEA, UK and Switzerland), we ask for your consent before showing personalised ads, using a consent tool certified under the IAB Transparency & Consent Framework. You can change your choice at any time from the Game's settings.
• Opting out on Android: go to Settings → Privacy → Ads (or Settings → Google → Ads) and reset or delete your advertising ID.
• Opting out on iOS: we will only access your IDFA if you allow tracking via Apple's App Tracking Transparency prompt. You can change this at Settings → Privacy & Security → Tracking.

If you opt out, you will still see ads, but they will be less relevant to you. We never show personalised ads to users we know to be children.

Our authorised digital sellers are listed in our app-ads.txt file.

08In-app purchases

All payments are processed by Google Play, the Apple App Store or the relevant platform. We never receive or store your full payment card details. We receive a transaction record (such as an order ID, the item purchased, price, currency and time) so we can deliver your purchase, restore it on reinstall, and prevent fraud.

Refunds are handled under the platform's refund policy — see our Terms of Service.

09Third-party services

Our Games use trusted third-party services that may collect information as described in their own privacy policies. Depending on the Game, these may include:

Each Game's store listing (the "Data safety" section on Google Play and "App Privacy" on the App Store) shows exactly which services and data types that Game uses. Elephant Run uses only Google Play Services, Google Play Games Services, Google Play Billing, Google AdMob and AppLovin (through AdMob); it does not use Firebase or Unity.

10Sharing & disclosure

We do not sell your personal information, and we do not share it for cross-context behavioural advertising without your consent where consent is required. We share information only:

• With service providers who process it on our behalf (hosting, analytics, crash reporting, customer support), under contracts that require them to protect it.
• With advertising partners, as described in Advertising, subject to your choices.
• With platforms such as Google and Apple, to process purchases and provide sign-in and social features.
• With other players — your nickname, avatar, scores and any content you post in multiplayer or social features are visible to other players.
• For legal reasons — if required by law, court order or to protect the rights, property or safety of PunisherGames, our players or others.
• In a business transfer — if PunisherGames is involved in a merger, acquisition or sale of assets, your information may be transferred under this policy.

11App permissions

Our Games request only the device permissions they need. Typical Android permissions include:

Motion sensors (used by Elephant Run for its shake and tilt controls) don't need a permission on Android; their readings stay on your device.

We do not access your contacts, camera, microphone, photos, SMS or precise location unless a specific Game feature clearly needs it — and in that case we ask for your permission first and explain why.

12Data retention

We keep personal information only as long as we need it for the purposes in this policy:

• Game account & progress — while your account is active, or until you ask us to delete it.
• Analytics data — up to 14 months, after which it is deleted or aggregated so it no longer identifies you.
• Crash reports — up to 90 days.
• Support emails — up to 2 years after your last message.
• Purchase records — as long as required by tax and accounting laws (typically up to 7 years).

13Security

We use administrative, technical and physical safeguards to protect your information, including encryption in transit (HTTPS/TLS), access controls limited to staff who need it, and reputable cloud providers. No method of transmission or storage is 100% secure, but we work hard to protect your data and will notify you and the relevant authorities of a breach where required by law.

14Children's privacy

Unless a Game's store listing says it is designed for children, our Games are intended for a general audience and are not directed at children under 13 (or the minimum age in your country, such as 16 in some EU countries).

For any Game that is designed for or likely to appeal to children:

• We comply with the U.S. Children's Online Privacy Protection Act (COPPA), the GDPR and Google Play's Families Policy.
• We use an age screen where required and do not collect personal information from children beyond what is permitted by law.
• We do not show personalised (interest-based) ads to children, and only use ad SDKs certified for Families.
• We do not collect advertising IDs, precise location or other persistent identifiers from children for tracking purposes.

For how Elephant Run handles younger players, see section 3.5.

If you believe a child has given us personal information without parental consent, please contact contactpunishergames@gmail.com and we will delete it promptly.

15Your rights & choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and get a copy of it.
• Correct inaccurate information.
• Delete your information.
• Restrict or object to certain processing, including for direct marketing.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time, without affecting earlier processing.
• Opt out of "sale" or "sharing" under California law (CCPA/CPRA) and similar U.S. state laws. We do not sell personal information.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, email contactpunishergames@gmail.com. We will respond within 30 days (or sooner where the law requires). We may need to verify your identity, for example by asking for your in-game player ID. We will not discriminate against you for exercising your rights.

16Account & data deletion

17International transfers

We and our service providers may process your information in countries other than your own, including the United States. Where we transfer personal data out of the EEA, UK or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or an adequacy decision.

18Changes to this policy

We may update this policy from time to time. When we do, we will change the "Last updated" date at the top and, for significant changes, notify you in the Game or by other appropriate means before the changes take effect.

19Contact us

Questions, requests or complaints about privacy? We're here to help:

• Email: contactpunishergames@gmail.com
• Support: punishergames.com/contact
• Postal address: KW 170 J K Ashiyana Kareli, G T B Nagar, Allahabad (Prayagraj), Uttar Pradesh 211016, India